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Tag: client service
Text Us Anytime!
As our compliance leader, I’m usually the one who says what we can’t do. Not this time. Effective immediately, I am pleased to announce a new way to communicate with us.
You can now text message our team anytime!
As always, our goal is to simplify your financial life, allowing you the freedom to focus on what truly matters. Communication is a vital part of our relationship, and we’re breaking down barriers, making that communication as easy as sending a text. Connect with our team effortlessly, anytime, from anywhere.
This innovation is more than a service; it’s a commitment to enhancing your experience with us. Embrace the freedom of effortless communication. Take the long view confidently, knowing your financial journey is constantly supported by a team just a text away.
Add any of these numbers to your phone and shoot us a text to test it out!
314-448-4023
615-369-0690
713-533-1200
Welcome, Jack!
We are excited to welcome Jack Gardner to the client service team at Hill Investment Group. We initially found Jack through a friend of Matt Hall’s wife (thanks Lisa!). Jack was looking for an internship to complete his studies at the University of Missouri, and while we had already filled our intern openings for the summer, we agreed to meet with Jack as a favor. Jack quickly impressed all of us at the firm with his work ethic, initiative, and desire to learn. It was an easy decision when it came to asking him to stay on full-time.
He is already making an impact in our clients’ lives behind the scenes, and we look forward to introducing you to him next time you are in the office.
And similar to Matt Hall, Jack is a cancer survivor. He had Classic Hodgkin’s Lymphoma when he was 18 years old and is now in full remission.
Please join me in welcoming Jack to the team!
5 Tips for a Winning Financial Planning Session
Have you ever sat in your car in the parking lot after visiting the doctor for your annual physical and said to yourself, “Oh, I forgot to ask the doctor about X…Now it’s too late”?
We’ve all had those moments where more formal preparation would have made our meetings with doctors, lawyers, contractors, etc., more productive and valuable. Meeting with your financial advisor is no different. Preparation before your regular review can help you and the advisor. Here are five basic steps to help you prepare for the next meeting with your Hill client service advisor.
| ACTION STEP | WHY IT’S IMPORTANT | |
| 1 | Clear out other distractions before your meeting. | You are busy with a personal and professional life. But your review meeting is important, and you want to resist the urge to “squeeze it in.” Holding the meeting when all parties are mentally present is critical. Don’t hesitate to change the meeting date if need be. |
| 2 | Review the summary and actions from the last time you met with us. | This will help jog your memory. Your meetings should have continuity without that feeling of starting over. |
| 3 | Reflect on any changes in your family, priorities, spending, employment, and key milestones/events during the past year and ones that you already know will occur in the future. | Your financial plan is unique to you and your family. Sound advice depends upon a context – your life. The more Hill knows about your situation, the more tailored and thoughtful the conversation will be. |
| 4 | Review the agenda sent before the meeting and suggest additions or mark up with your notes. | Your review meeting is for you, and the agenda should reflect your priorities. This will ensure your time is focused on topics that are vital to you and your family. |
| 5 | Draft and bring along any questions and topics you’d like to hear more about. | Formally writing down questions ensures you don’t leave the meeting with that lingering question or topic. |
Years ago, when I taught leadership classes, one of my favorite quotes was from the Tanzanian marathoner Juma Ikangaa, who said, “The will to win means nothing without the will to prepare.” Okay, your financial review may not require the same sacrifice as training for a marathon, but taking these five steps can make you feel like your next review is a real win for you and your family.
