Featured entries from our Journal

Details Are Part of Our Difference

Embracing the Evidence at Anheuser-Busch – Mid 1980s

529 Best Practices

David Booth on How to Choose an Advisor

The One Minute Audio Clip You Need to Hear

Tag: fintech

News Flash: Every Investor Wants It All

Are you closer to 22, 42 or 72 years old? Regardless, a 2018 Charles Schwab Consumer Digital Demands Survey found an interesting common denominator across investors of all ages. Whether online automation is your native tongue, or you’d rather get a root canal than spend time managing your own investments, almost every investor would prefer to have it all: easy online tools, plus easy access to a financial professional when assistance is in order.
Schwab hired an independent research firm to conduct its survey this summer, polling 1,000 U.S. adults. One data point I found particularly interesting: 70% of those surveyed agreed that “robos are a good start, but they expect to need more personal service for more complex situations.” If you break that down among age groups, agreement remained strong:
  • 78% of millennials, 72% of Gen X and 64% of Boomers somewhat or strongly agreed they still highly valued the human touch.
  • 80% of those surveyed agreed that “Ease of use” was important, making it the top driver of trust in digital experiences.
  • 79% of those surveyed agreed that “Easy access to human customer service” was important, which means it came in a very close second.
In short, investors understandably want the best of both worlds: accessible automation and personalized client care. That’s why we’ve developed Hillfolio, an affordable solution for extending evidence-based investing to a wider audience. What are your financial goals? Are you saving toward retirement? Funding your kids’ college costs? Filling up that rainy-day fund? By helping you automate your excellent saving and investment habits, while offering the hands-on advice every family requires to make confident financial calls, our aim is to put the odds of success on your side. We don’t think that’s too much to ask for!

What’s in Your Digital Wallet?

For years, Capital One® has been hiring outspoken celebrities like Samuel L. Jackson, Charles Barkley and Spike Lee to ask folks, “What’s in your wallet?” It’s a memorable ad campaign – and probably a successful one, as they run it every year during March Madness. But perhaps a more relevant question these days is, “What’s in your digital wallet?” Do you have the apps in place to manage your wealth, wherever you may roam? Here’s a summary of the apps you’ll find in our own digital wallets here at Hill Investment Group: HIG Wealth Access – A handy overview of your total wealth, including assets and liabilities such as home(s) and debt loads. HIG Client Portal – A place to check your financial portfolio, as well as to securely store critical electronic documents. HIG’s client portal includes accounts we manage as well as those held elsewhere (such as in a client’s company retirement plan). Custodian Login – Custodian account logins (for us, that’s Schwab), so you can deposit checks, initiate other financial transactions, and review account information. Banking/Credit Cards – Bank and credit card account logins, so you can keep an eye on your spending and saving activities. One of our goals is to enable all clients to Take the Long View® by having easy access to their information. Please reach out to us if we can answer additional questions about what’s in your digital wallet or we can point you in the right direction for your set-up.
Featured entries from our Journal

Details Are Part of Our Difference

Embracing the Evidence at Anheuser-Busch – Mid 1980s

529 Best Practices

David Booth on How to Choose an Advisor

The One Minute Audio Clip You Need to Hear

Hill Investment Group